Payment Policy

This policy explains how payments work at Elvora Sydney, operated by T & R E-commerce.

Accepted Payment Methods

We accept the following secure payment methods:

• Credit & Debit Cards: Visa, Mastercard, Maestro
• Digital Wallets: PayPal, Shop Pay, Google Pay, Apple Pay

Currency & Conversion

All prices and payments are processed in AUD. If your account or card is held in another currency, your bank may apply a separate conversion rate or fee; please note that these charges are determined by your financial institution, not by us.

Payment Process & Security

Payment is captured at the time you place your order. Once your payment is authorized, your order is confirmed. All transactions are handled by trusted third-party providers over a secure, encrypted connection; we do not store or have access to your full card details.

Statement Appearance & Fraud Prevention

Charges on your bank statement may appear as Elvora Sydney or T & R E-commerce. To ensure security, we may verify orders before processing and reserve the right to cancel any orders suspected of fraud, in which case a full refund will be issued.

Declined Payments

If a payment is declined, please verify your payment details and try again or use an alternative method. If issues persist, contact your bank or reach out to us at info@elvora-sydney.co

Refunds

All approved refunds are issued to the original payment method in accordance with our Return & Refund Policy

Contact Information